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Call Center management and  
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Call Center Management Using ITIL: Cost

         Personnel to man Call center (Set-up and ongoing)

         Accommodation Physical location (Set-up and ongoing)

         Software Tools (Set-up and ongoing)

         Hardware Infrastructure (Set-up)

         Education Training (Set-up and ongoing)

         Procedures external consultants etc (Set-up)

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Help Desk Software World: Call Center Management Using ITIL (Cost)

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