Downloads: help desk software
|The Start Point for Help Desk Software and Information|
The vendors of the SiteHelpDesk product have provided a copy of the software for a free, no obligation, trial. To download your copy, visit the SiteHelpDesk Download Page.
Although strictly speaking not a download, the SLA Toolkit's Service Level Agreement web site provides a substantial number of graphics to illustrate the contents of an SLA.
Disaster recovery planning is a core responsibility for help desk management. The Disaster Recovery Shop offers a range of templates and solutions.
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